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Epic Games, the developer behind the sensational game Fortnite, received an “F” rating from the Better Business Bureau (BBB). Try flossing to that.

Through an official press release and blog post, the BBB is warning consumers about the developer, in response to 279 complaints over the last three years. Complaints include “false accusations” of cheating, “unjustified platform bans,” and a refusal to refund unauthorized charges through Fortnite. Many of the complaints have to do with the games’ premium in-game currency, V-Bucks.

Of the 279 complains, a whopping 247 have gone unanswered by Epic Games. In response, a spokesperson with the company stated: “Epic Games is not affiliated with the Better Business Bureau and has redirected all player submitted complaints from the BBB to our Player Support staff.”

The same spokesperson also urged players to share their complaints through the customer service section of their website.

Epic Games is the creator behind several popular titles, including Fortnite, Infinity Blade, Gears of War, Shadow Complex, and more.

Photo: Epic Games

About the author

Joe Ibraham

Joe Ibraham

Joe Ibraham is the Art Director at the Toy Insider, the Toy Book, and the Pop Insider. He creates all graphic content for the Toy Insider, the Pop Insider, and the Toy Book social channels, including promos and stagnant graphics, as well as all signage, programming, and media graphics for various networking events. Joe shoots, edits, and manages all YouTube content for the Toy Insider and Pop Insider brand, including Play by Play videos, event videos, and other promotional videos. When he's not in the office, you can find Joe in the gym or hanging with his friends and family. He loves music, basketball, and art in a variety of forms. He STILL wonders why Drake and Josh is not available on Netflix.

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